5 Biggest Challenges facing the Hospitality Industry
1. Skilled worker shortage According to the office of national statistics, 37.4% of businesses in the hospitality industry are experiencing a shortage of skilled staff, thereby making it the industry most significantly impacted by skilled labour shortages. This is due to several different converging factors, low or tipped wages leading hospitality workers to seek employment elsewhere, increasing use of technology for efficiency making some workers obsolete and the forced retirement of older skilled workers in a period of recession. 2. Changes in consumer behaviour Changes in consumer behaviour impacts hotels and restaurants due to increased hesitation regarding travel, and shorter booking windows for guests. These changes in consumer behaviour brought about during the pandemic have been compounded by the ensuing cost of living crisis that we are currently experiencing. 3. Meeting demand in busy periods The hospitality industry is inherently seasonal, with increases in footfall in late spring, summer and during the Christmas period. This increase in demand often entails the onboarding of extra staff throughout these busy periods. 4. Staff Morale Employee morale can be an issue in any industry, as unsatisfied employees do not have the incentive to exceed expectations of the customer. In turn, inferior quality service directly impacts customer satisfaction. This can be combatted by clear cut career progression pathways, as employees always desire to learn and progress within their roles. 5. High Competition Competition in the hospitality industry is a result of two aspects, technological adaptations and changing customer profile. Connectivity and the use of mobile devices in creating a personalised experience challenges the hospitality industry as apps such as Airbnb now provide alternative solutions which appeal to some customers. Customer experience is also the largest brand differentiator, and intensifies competition as millennial customers now desire different food options and services more tailored to their disparate needs.
Highest Paying Part Time Jobs for Students!
Cleaner – average Hourly pay: £9.50 – £11.20 Finding a cleaning placement through Teamwork H&C is quick and easy due to the constant demand for cleaners in office spaces, homes, hotels, or events. These roles are available even for those with little experience in cleaning. There are always temporary, flexible cleaning roles available through Teamwork H&C, even if you’re only looking to work a few hours each week. Event staff – average Hourly pay: £10.40 – £11.00 Another position that is always available through Teamwork H&C is event staff placements, we staff numerous venues across the UK, including the London Stadium, the Tottenham Hotspur Stadium, Ascot Racecourse and even Wembley Stadium. From Premier League football week in week out, to seasonal events such as the Royal Ascot and athletic events. These positions are desirable for students as they require no training. Support Worker – average Hourly pay: £9.55 – £12.26 Being a support worker in social care requires compassion, patience, sensitivity, and a true desire to help those in need. It is one of the highest paying part time jobs available in the UK and requires no specific qualifications, though experience in the care sector is helpful. Security – average Hourly pay: £10 – £12.50 There are a few necessary skills needed in a security role, including customer service skills for negotiation, patience in stressful situations, knowledge of public safety and the ability to work as a part of a team. Placements are available at Teamwork H&C for workers who aspire to work in security at a variety of events. This role requires a couple necessary qualifications including an SIA security badge and NVQ Level 2 Spectator Safety.
How to Improve your Hospitality CV to get noticed more
Begin with a punchy personal statement – a summary of your experience or titles you have previously held, include the number of years you have spent in the relevant sectors. In addition, briefly describe the opportunities you are looking for and the skills you possess. Put your experience in the next section – the experience section should be in chronological order with your most recent position being described in detail. To avoid being caught out in interviews explain gaps in your experience on your CV. Include any relevant qualifications as well as your education Add a section with your core skills – these may range from “customer service” to “attention to detail.” However, instead of just describing your skills, use examples to elaborate upon the impact of these skills. For example, as an alternative to “assisted customers,” write “I helped to foster a hospitable environment by always making myself available to customer.” Think of your skills in terms of time saved, people helped, revenue increased, work produced, or problems solved. Include facts and figures – For example, “led a team of 6 staff,” “worked across 4 different locations,” “managed 20 different rooms.” Make your CV concise and try not to add too many unnecessary personal details. Tailor your CV for different jobs with different requirements.
The Importance of LinkedIn in finding a job.
When finding a job, either temporary or full-time social media channels are your best friend. As a job seeker you can scour its wide-ranging job board, there are often vacancies in various sectors. Creating a LinkedIn profile and fleshing it out with content helps to build your own brand image in the eyes of the employer, here at Teamwork H&C we value an employee who consistently posts their achievements. Chefs should post their dishes; Housekeepers should share examples of their service and Event workers should post updates within their industry. The most important facet of LinkedIn is its use for networking, you can maintain a rolodex of different contacts who you can reconnect with when the time is right. It also enables you to conduct research on companies and its employees, companies will also share news and insights which you as a customer or aspiring employee can interact with. Through LinkedIn you can build relationships with your mutual connections, companies and keep up to date with important job listings and information. For individuals in hospitality, event work or health and social care, LinkedIn can be extremely useful. Whether you desire to build your network to share valuable insights or for new opportunities, LinkedIn is valuable. We value LinkedIn as we have recently begun to captivate the Teamwork H&C audience by posting quality content and insights about the staffing industry. It helps us to find viable candidates and allows us to interact with the community. Get started today and connect with us on LinkedIn! https://www.linkedin.com/company/teamwork-h-c/
How to Impress in a Housekeeping Interview
If you are a housekeeper seeking a new job in the same career line and you have been selected for a trial, congratulations! You must have impressed your potential employers with your experience and knowledge; however, it is likely that you must now demonstrate your adeptness in a trial shift. For the interviewee, the trial shift is a good way to find out whether the housekeeping job would be the right fit for you. · Come prepared for your housekeeping trial – Getting a trial does not mean that you have the job, therefore, you must consider the trial period as an extended job interview. Some things to consider are never show up late, be alert and responsive and try to use this opportunity to impress with your organisational skills. Look the part – Ensure that you are dressed formally and make sure that you are not wearing too much jewellery. Go the extra mile – Show your aptitude by creating a schedule of the household tasks for the days you are on trial. This will exhibit your keenness for the position as well as showing your skillset. The best housekeepers use detailed checklists for all the points that need to be cleaned or checked and maintain a list of the items that need replacing. See the trial as an opportunity to impress and as a way of finding out whether this is the right job for you. Teamwork H&C offers a 3-month employment program for aspiring Housekeepers after a successful screening call (https://www.teamworkhc.com/post/how-to-nail-your-phone-interview) Connect with us on LinkedIn – https://www.linkedin.com/company/teamwork-h-c/
How to become an Event Worker
There are many jobs in the event industry depending on your skillset, knowledge, and experience. Frontline service can include ticket-takers, ushers, and parking lot attendants. Other food service roles can include concession workers, food servers and bartenders. As well as this, venue housekeeping also requires janitors and clean-up crew members. Placements as an event worker can be perfect for students, those with little experience and those who desire to work on weekends. Event workers require good customer service skills, reliability, and the ability to remain calm under pressure. There are no qualifications or education requirements for event workers, most employees are able to adapt and learn skills on the job. Though some knowledge of health and safety standards is essential. Events work can be perfect for students as it offers competitive pay rates, it is extremely flexible, and you can start whenever you desire. Temporary event work also requires minimal experience though it allows you to develop a network in the events industry, should you choose to enter events management. Events work also provides an unmatched environment, you could hear people singing along in concert, you could listen to the roars of the crowd in a football match, or you could hear the cars race around the track at Silverstone. Get started today by contacting us at 0203 747 7774 or info@teamworkhc.com.
Are you a Chef looking for extra work at Christmas?
Christmas can be rife with opportunities for Chefs, or aspiring Chefs who desire to gain some experience in the kitchen. At Teamwork H&C this Christmas we have many solutions for those who seek extra employment in the busy festive period. We have compiled a comprehensive list of the best ways for Kitchen workers to pick up some extra hours this Christmas. Hotel Kitchen Work – At Teamwork H&C we pride ourselves on working with the best Hotels in the industry to supply staffing solutions. Over the years, we have partnered with Marriott, Mercure, and Novotel to provide them with Commis Chefs, Chef de Partie, as well as Kitchen Porters and Waiting Staff. At Christmas hotels require extra staff due to the influx of tourists, working for such an established hotel in the festive season can be rewarding as you host families and help them create lasting memories. Events Chef – During the Christmas season there are many events such as work parties and family gatherings that require Chefs and Catering staff. This could be a good way to get some extra work in around the festive period, whilst remaining flexible as events work for Chef’s is largely temporary. Private Chef – Another solution for those experienced Chefs who desire to hone their skills and pick up some extra hours at Christmas is to work as a private Chef for a willing family. As always, to get in contact please email at info@teamworkhc.com or call on 0203 747 7774.
How to nail your phone interview!
Understand the position you are applying for. Consider the roles and responsibilities of the job you are applying for. For example: As a kitchen porter, the responsibilities include washing pots and pans, keeping floors clean, sanitizing food preparation areas, and having knowledge of general health and safety. Tell our staffing specialists any relevant experience – in many of our roles some form of customer service experience is valued, this is true of security roles, front of house staff and social care. Provide your requirements and availability – For example, “I wish to work 20 hours per week, I have experience in the hospitality industry and wish to work as a waiter.” Outlining your needs and availability help our staffing specialists to provide the perfect employment solution. Prepare some questions to ask – For example, “do you have any roles which provide night shifts?” Make sure to speak clearly and let your needs be known. Consult the Frequently Asked Questions (FAQ’s) if you require any more information regarding the application process.
The Advantages of Temporary Employment
The benefits of temporary employment are varied and wide-ranging, as such temporary employment is becoming increasingly popular, in 2021 temporary workers in employment rose to a five-year high. Temporary employment is where you are required to work on a flexible basis, either for a specific project or for extra manpower in a busy period. Temporary employment can fall under fixed-term contracts or temporary contracts. This could come in the form of a short period work or a given number of hours per week working on a specific project until its completion. Temporary work provides freedom and flexibility for employees and remains the perfect form of work for students, occupied parents, or inexperienced personnel looking for entry level roles. The freedom and flexibility of temporary work – you become in control of your own work, rather than having to conform to the traditional 9-5 schedule. You are able to take career breaks and work around your life. Good for networking – temporary jobs are a great way of growing your network, finding a placement with Teamwork H&C will enable you to become part of our active community, making you more eligible for further work in the future if you join our mail list. Upskill yourself and gain experience – enriching your CV with temporary work can make your skillset more unique and in turn make you more employable. Teamwork H&C can make you a sub-contractor for respected companies such as Marriott, therefore improving your future career prospects. It can help you secure permanent employment – this one is fairly self-explanatory, if you spend time in temporary employment and build a resume of experience in different roles it can enable you to gain full-time employment if that is what you desire.
Our Recruitment Process Explained!
The recruitment process begins from the minute you contact one of our staffing specialists, this can be done through emailing us at info@teamworkhc.com, calling us at 0203 747 7774, sending a message to our LinkedIn, or even by filling out the form on our website. Immediately after you contact Teamwork H&C we sort through our available vacancies and find the perfect position to cater to your skills. The available positions can range from Kitchen Porter, to Housekeeping staff and even Security positions. Over a screening call our staff will help find you a suitable place for your specific needs and skills, this can be either temporary work or full-time employment. We here at Teamwork H&C having been supplying staff to events, hotels, racecourses and more since 2017, working in tandem with household names like Marriott, Ascot, and Wembley Stadium to put the right people in the right place. At Teamwork H&C our aim is to build a community of skilled workers who trust us as their number one solution for temporary or full-time employment for hospitality staff, events staff, security staff or social care specialists.